Nuxeo
Nuxeo partners with the world's largest insurers to accelerate digital transformation, reduce costs, increase productivity, and deliver superior customer experiences. The Nuxeo Platform is a low-code application development platform with a scalable architecture and flexible metadata model that provides advanced content management capabilities, including AI and machine learning, for any type of content. Regardless of size, volume, or where your content is stored, we enable insurers to securely access information across business units, applications, channels and processes.
All content by Nuxeo
AI: The future of content management in financial services
Dealing with the management, collation, and analysis of content has been an onerous task for financial services companies for decades. This report focuses on how AI and ML can revolutionise the way financial services companies deal with content in order to drive customer retention and satisfaction.
Issue brief: Claims leakage
Claims leakage is the difference between what an insurer actually spent to settle a claim and what they should have spent. This content highlights the main causes of claims leakage, areas where claims leakage is most likely to occur and how insurers can proactively address the early warning signs.
Issue brief: Virtual claims handling
Virtual claims handling is the process by which a customer or vendor captures damage via photos or streaming video, then uploads those images to their insurer, where an adjuster conducts the assessment remotely. This content outlines three key benefits associated with virtual claims handling.
Guide to using microservices-based APIs in financial services
This guide explores how microservices-based APIs are revolutionising the way business functionality is delivered in today's digital age.
Issue brief: Straight through claims processing
Traditional approaches to claims handling are falling short due to manual processes, the ‘greying of the industry’ and customers demanding fast turnaround times. This content highlights why many insurers are looking to ‘straight through processing’ (STP) as a means to address these concerns.
The 'low-code' imperative
This whitepaper is based on a survey conducted by Nuxeo and confirms a growing appetite for more agile ways of harnessing critical enterprise content assets, as organisations in all sectors strive to keep up with a fast-changing world.
Understanding the risk of legacy ECM
Have your organisation’s needs outgrown their legacy information systems’ ability to deliver tangible business value? This content highlights the costs and risks of remaining on those systems, reasons to consider more modern alternatives, and key considerations to keep in mind.
Powering your content with AI
With artificial intelligence now becoming one of the hottest topics in technology, we are at an unprecedented time in the area of information management and content services. This guide explores the rapidly evolving role that AI and machine learning (ML) technologies play in content management.
Modernising information management systems in financial services
With information at the core of every business function, it’s imperative that information management systems are fit for purpose. This content focuses on why information management needs modernising and how a content services platform brings a new approach to managing legacy applications.
Eight reasons to modernise with a content services platform
Today, financial services firms have an important decision to make: continue down the path of legacy Enterprise Content Management or modernise with a content services platform. This guide explores the eight reasons why you should modernise your existing ECM system.
Eight traits of next generation insurers and how traditional insurers are holding themselves back
Designed for insurance executives who want to emulate the growth and success of agile, digital-native competitors, this guide explores eight traits of next-generation insurers and what holds traditional insurers back from emulating their success.
Why you’re disappointing customers with traditional policy administration (and how to delight them instead)
How can insurers transform policy administration into a customer experience advantage? This guide explains why traditional approaches to policy administration don’t meet the needs of modern, tech-savvy customers and how new technology is driving changes to the discipline of policy administration.
The future of claims processing is here ... are you ready?
Designed for insurance claims executives and claims decision makers, this whitepaper explores how insurance companies can leverage modern content services, automation and AI to improve claims processes and increase customer loyalty.
Low code development in the insurance industry and its role in high speed content-based services
Low code development provides insurers with the ability to create and roll out new services and user experiences without having to engage in long development projects. This whitepaper explores the emergence of low code development within the insurance industry and how insurers can reap the benefits.
Why broken claims processes are breaking your bottom line (and how you can fix it)
Developed for insurance executives who are concerned about their ability to react to the changing world of claims processing, this guide focuses on why traditional claims processing is not meeting the needs of the insured and how claims processing is making use of modern technologies to evolve.
Why traditional underwriting is about to be history (and how to be part of the future)
Are insurance companies able to quickly react to the modern world of underwriting? This guide sheds light on why traditional underwriting processing is not meeting the needs of the insured, how underwriting is changing as a discipline and how new technology is driving this evolution.
Five ways to get ahead in the omnichannel customer experience arms race
Designed for forward-thinking insurance leaders, this guide highlights why the biggest threat to the industry is big techs, and how leaders can respond by addressing increasing customer expectations, whilst also learning from the biggest players in the tech industry.
Information, intelligence & innovation: How UK financial services is shaping up for 2020
Based on research conducted by Nuxeo, this report examines the challenges and opportunities facing UK banks and insurers in 2020, how they are preparing and where the industry is heading next.