Insurance perspectives on transforming the end-to-end customer experience, from on-boarding to claims

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In this webinar, a panel of insurance professionals from the Asia Pacific region got together at the Insurtech Connect Asia Summit to discuss the end-to-end transformation of the customer experience, from digital on-boarding to claims processing.

Watch the 30 minute session to hear from Michelle Chan of the Fintech Association of Hong Kong, KV Dipu from Bajaj Allianz General Insurance, Tomasz Kurczyk from AXA, Alvin Nand from QBE and Robert Dewar from Blue Prism.

Topics covered include:
• How do you get the efficiency of RPA while keeping the human touch for customers?
• How automation can help to increase NPS.
• Reducing the use of paper in the on-boarding and claims processes.
• Technology and AI integrations that reduce friction in the customer journey.

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