Business Management
2139 whitepapers and resources
Business Management - White papers related to Business Management
Spotlight: Why buildings underinsurance is bad for business
Based on current statistics, the insurance industry has some way to go in tackling buildings underinsurance. This content highlights the perils of buildings underinsurance any why brokers that make a concerted effort to address this issue can demonstrate value to clients and drive increased loyalty.
Podcast: How to ensure AI doesn't take your job
In this podcast, Sedgwick's Peter Farrelly, Send Technology's Andy Moss and the Chartered Insurance Institute's Ian Simons discuss how AI could transform insurance jobs, and what skills and knowledge humans will require to make sure that this technology doesn't replace them.
Blog: Insurance broker negligence claims
In uncertain times, increases in claims against professionals including insurance brokers is usual. This article outlines what brokers need to know about negligence claims and how to minimise the risks of a successful claim being brought against them.
Aviva’s Chambers on tackling SME underinsurance
In this article, Jason Chambers, director of innovation for SME at Aviva, explains how data and technology can help brokers explain the risk of underinsurance and protect their customers’ businesses.
Podcast: How to support vulnerable insurance customers
This Insurance Post podcast explores the steps insurers should take to understand the needs of customers in vulnerable circumstances and ensure their products and services are suitable.
Best practices for insurance underwriting case management
Underwriting management is a delicate balance of speed and accuracy. This blog sheds light on four best practices to consider when addressing insurance underwriting process transformation and the key benefits of end-to-end underwriting systems with automation capabilities.
How generative AI is everything, everywhere in insurance all at once
This article examines how insurers have been able to swiftly pilot generative artificial intelligence, prove the value of embracing this technology and roll it out across the wider business.
Leveraging AI to accelerate decarbonisation in insurance
In 2024 the FCA’s new rule to combat greenwashing came into effect. The rise of AI presents an interesting opportunity to accelerate efforts towards decarbonisation. This article examines how artificial intelligence could help insurers achieve their Net Zero goals.
Where AI in insurance is going, we won’t need roadmaps
This article sheds light on why insurers’ chief technology officers have swiftly shifted from working on their roadmaps to having science fiction-like aspirations for the future rollout of generative artificial intelligence.
Digital Bar Quarterly: Could AI help deliver “out of the insurance world customer experience”?
This article explores why insurance companies need to get out of the digital innovation slow lane and look beyond incremental change if they are to reap the full benefits of AI.