ARAG Legal Services
ARAG plc is an internationally successful, quality insurer, independent and family owned - providing access to justice since 1935. We provide an innovative and comprehensive range of legal expenses insurance and assistance products to brokers, underwriting agents and insurers.
Our products allow brokers to offer legal protection to businesses, families, motorists, and landlords and our range of assistance products include Home Emergency, Landlord Emergency and Motor Breakdown.
All content by ARAG Legal Services
Service first
This short blog outlines how research conducted by the Institute of Customer Service (ICS) has provided ARAG with vital feedback to monitor service levels over time and measure performance against similar businesses.
Legal disputes rise as tough times get tougher
Left reeling by pandemics, volatile markets, rising costs and labour shortages, UK businesses are also seeing a spike in legal disputes. ARAG’s Tony Buss, explains why demand for legal protection is steadily rising with no quick end in sight.
Employment practices liability: Getting back to business?
The disruption to working practices following the Covid-19 pandemic has prompted major upheaval in the employment practices liability market. This content focuses on how the EPL market has been impacted, and the implications for brokers and their clients.
In-depth - Legal expenses insurance: A legal rollercoaster ride
With the effects of Covid, the war in Ukraine and Brexit rearing their heads, legal expenses insurance has moved into the spotlight. This content highlights the factors which are driving an increasingly litigious landscape and how legal expenses cover provides value in volatile times.
ARAG data provides clinical injury insight
ARAG relies upon a wealth of data, gathered over decades, not just to make underwriting calculations about a given product or scheme, but also in explaining those products to a court or in making representations to government. This blog highlights how ARAG data provides clinical injury insight.
ARAG defies pandemic challenges to report double-digit growth for 2021
Legal expenses insurance and assistance provider ARAG has reported its twelfth profitable year in succession, during which the company’s premium under management topped £50 million, for the first time. Read this blog to find out more.
Does mediation offer a route out of the justice crisis?
Following a decade of cuts and closures, the lockdowns and other limitations to legal processes caused by the pandemic have lengthened the backlogs of cases that were already plaguing the courts. This blog focuses on whether mediation offers a route out of the justice crisis.
Demand for commercial legal protection is rising quickly
The combination of longer-term social changes and shorter-term economic pain has made organisations more aware of the legal risks facing their business. Andy Talbot, Head of Sales and Marketing at ARAG, outlines how these changes have increased demand for commercial legal cover.
Pandemic increases demand for legal protection
ARAG commissioned independent research into commercial brokers’ experiences with and attitudes towards legal expenses insurance, to find out how they see the market and what they really want from products and providers. Download this content for analysis of the research findings.
Not so alternative dispute resolution
Like so many aspects of the law, indeed of life, the increasing use of mediation to resolve legal disputes is a trend that has been accelerated by the pandemic, out of necessity. This blog highlights why mediation has become such an important and successful means for delivering access to justice.