Digital transformation
342 whitepapers and resources
How insurers can prepare for the digital revolution
Successful insurers are reimagining their business models, transforming business processes, and enabling their workforce to deliver new customer value and live outcomes in the digital economy. This paper explores the emerging trends and answers fundamental questions about the future of insurance.
Defining your digital strategy in a disruptive world
LexisNexis Risk Solutions recently conducted a study that explores personal lines insurers’ insights, attitudes and perceptions of digitisation.
Roundtable: Digital is an attitude
With digital innovation being such a buzz word, Post tried to define the concept over breakfast one Thursday morning in the City of London; 12 chief technology officers and heads of IT took up the challenge. This article provides a short summary of the discussion.
Blog: Empowering customers through digitisation
Insurtech has arrived. There are daily headlines speculating how the technological revolution will impact the insurance industry and there’s no question that it will. This blog post looks at the impact of digitisation for the consumer.
Roundtable: How will brokers stay ahead in business?
At a time when regulation and taxes are weighing heavily on their operations, brokers find they have to adapt to the digital age. At a Post roundtable, in association with SSP, they discussed how they can leverage new technologies to better serve their customers and thus stay relevant.
Webinar: Personalisation or irrelevance - Why insurance companies need to match their customer’s raised expectations in the digital age
Customers in the digital age want to feel important and prized, not just numbers feeding their bottom line. But what does this mean for insurers? This webinar discusses whether personalisation is possible and indeed desirable in insurance, and how it might be adopted.
Insight briefing: Supporting innovation in insurance in a digital age
This insight briefing focuses on the need for policymakers to support innovation in fintech and insurtech, while also guaranteeing consumers the same protection when using services offered through new technologies by new market entrants as they have with similar offerings by traditional insurers.
Webinar: Rethinking digital - fine tune your strategy to future proof your business
Whether you are already well along the road of digital transformation or simply need to know where to start, this webinar will lay out a comprehensive road map leading you to digital Nirvana.
Seven takeaways from a discussion with London market technology experts on digital/cultural transformation
Insurance Post recently hosted a roundtable event in association with CSC where technologists discussed the importance of aligning digital transformation with digital change. Produced by Insurance Post’s content director Jonathan Swift, this blog post highlights seven takeaways from the discussion.
The Fujitsu European financial services survey: Disruption in insurance isn't just a tall tale
This report focuses on how digital disruption is shaping the behaviour of insurance consumers and what they expect from their providers. The report highlights how insurers can benefit by meeting existing customer needs and anticipating their needs in the future.