Supply Chain Management
43 whitepapers and resources
Supply Chain Management
Why open claims ecosystems are required
To deliver a claims service that customers can rely upon and insurers can be proud of, this article explores why collaboration between insurance providers, technology partners, and solution providers is needed.
Evolving the insurance claims supply chain
Insurers and brokers are re-evaluating their supply chain strategies in the face of ongoing resource scarcity, and outsourcing is becoming more prevalent in today’s claims management world. This article examines the rise of outsourcing in a resource-scarce world.
How can ESG data help insurers reduce climate risk?
Climate change is one of the greatest, long-term risks facing the insurance sector. Fortunately, insurers can play a pivotal role in the transition to a greener economy. This content focuses on how insurers can contribute to a greener future by leveraging ESG data to reduce climate risk.
Multi-occupancy buildings insurance - broker remuneration
Read the findings of the FCA’s multi-occupancy buildings insurance broker remuneration review, its conclusions and next steps. One of the findings in the broker market was evidence of some high commission rates and poor practices which were not consistent with driving fair value to the customer.
How brokers can outsource their motor claims process and still stay in control
Many brokers are choosing to outsource their motor claims process to free up valuable time. This content provides some top tips for brokers on how to outsource motor claims processes whilst retaining complete visibility and control over costs, quality of service and customer satisfaction.
In-depth - Legal expenses insurance: A legal rollercoaster ride
With the effects of Covid, the war in Ukraine and Brexit rearing their heads, legal expenses insurance has moved into the spotlight. This content highlights the factors which are driving an increasingly litigious landscape and how legal expenses cover provides value in volatile times.
Looking through the claims telescope: Re-engineering the supply chain to build a customer-first process
Now is the time for insurers to properly support a supply chain and claims service built around meeting customer needs - rather than archaic processes. This content sheds light on the limitations of disjointed claims processes and how modern technology can help insurers deliver on customer service.
Supply chain crisis: Why the insurance lifeboat can't take all
Supply chain issues have made headlines recently as backlogs at ports build up and in some cases large ships are turned away. This article highlights the supply chain problems which are holding back the UK’s economic recovery and why insurance is only part of the solution.
Rewiring the electric vehicle skills gap
There were 11 million electric vehicles on the world’s roads in 2020 and that number is expected to rise to 145 million by 2030. This article highlights the challenges facing bodyshops and how repairers can keep pace with the growing demand for electric vehicles.
ESG Exchange Supplement 2022
Today ESG is a powerful tool in the insurance industry, presenting both risks and opportunities for businesses. This collection of articles made up Insurance Post’s ESG Exchange 2022 which featured free-to-access webinars, blogs and interviews.