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Insurance Hound's Video Channel brings you the latest news, insights and product innovations shaping the industry's future.
Video: ARAG’s Claims Portal
In this video, BTE claims team leader, Bianca Allison, talks about ARAG's Claims Portal, which was developed in-house, to enable policyholders, brokers and solicitors to initiate, update and check on the progress of a legal expenses insurance claim.
Partner benefits - ARAG's EduMe training platform
In this video, corporate account manager Jason Howse talks about ARAG's EduMe platform for business partners, which provides a comprehensive suite of training packages to help staff sell legal expenses insurance and assistance products with confidence.
Day-one benefits – ARAG’s legal services website
In this video, broker account manager Ben Parkinson and corporate account manager Jason Howse talk about ARAG's legal services website and the benefits that it offers to personal, commercial and property owner policyholders.
Speeding up validation to separate fraudsters from genuine claimants
In this webinar, an expert panel discuss how insurers can speed up claims validation in order to separate fraudsters from genuine claimants.
Breaking the claims inflation barrier in the insurance industry
With the economic climate unlikely to improve anytime soon, what steps can insurers take to tackle claims inflation? In this webinar, an expert panel discuss how best to tackle rising claims inflation and the tools that insurers can leverage to improve the customer experience and profitability.
Claims Apprentice 2023: Episode six – The final interviews
With the team tasks completed, it is time for the candidates to come face-to-face with Kennedys’ very own Sir Alan Sugar – Claire Mulligan – and put forward a case as to why they should be crowned the winner of 2023 Claims Apprentice. Watch the season finale to find out who will emerge victorious.
Claims Apprentice 2023: Episode five – Claims inflation podcast part two
Having recorded their vox pops this week, things get real as Teams Aspire and Connect go into the studio to record their broadcasts. Watch this episode as the teams present their podcasts on repair costs and personal injury.
Claims Apprentice 2023: Episode four – Claims inflation podcast part one
With one victory each, the third challenge in this year’s Claims Apprentice looks to be vital for Teams Aspire and Connect. In this episode, our contestants hit the streets of the City to record vox pops with members of the public as they plan and record a podcast on the topic of claims inflation.
Claims Apprentice 2023: Episode three – Travel claims fact or fiction?
Having navigated the data escape room in the last episode, the latest challenge sees the claims apprentices take part in an insurance-related gameshow. Each team will be given a set of genuine travel claims, and will then have to come up with their own believable – but false – ones too.
Claims Apprentice 2023: Episode two – Data escape room
In the first challenge of the series, Team Aspire and Team Connect are given one hour inside an escape room to solve a series of puzzles with answers that might be found within the confines of the location, or by using publicly available data online.