AX
AX is the leading provider of intelligent vehicle protection and management technologies and replacement vehicles in the event of an accident, delivered via its two operating divisions: AX Automotive and AX Innovation.
AX helps businesses and drivers manage and protect their vehicles and in the event of an accident, provides accident assistance services including recovery, repair and replacement vehicles.
All content by AX
Evolving the insurance claims supply chain
Insurers and brokers are re-evaluating their supply chain strategies in the face of ongoing resource scarcity, and outsourcing is becoming more prevalent in today’s claims management world. This article examines the rise of outsourcing in a resource-scarce world.
Digital claims: Closing the loop from FNOL to settlement
The digital world is ideal for logging a FNOL and follow-through claims communications, but the human element still remains irreplaceable. This article explores how to strike the balance between the benefits of an online and automated claims service, and the need for human intervention.
Better motor claims are no accident
The new Consumer Duty requires insurers to ensure reliable replacement vehicle offerings with dependable secondary suppliers, consistently meeting consumer expectations. This article outlines how innovative secondary suppliers can improve end-to-end incident management, benefiting all stakeholders.
What are the most stolen cars in the UK so far in 2023?
Car theft in the UK remains a problem, and some specific vehicles are targeted more by criminals than others. This blog runs through the most stolen cars in the UK in 2023.
What do thieves do with stolen cars?
Stealing cars can be a lucrative opportunity for criminals. In most cases, these types of crimes are highly organised and complex. But what do thieves do with stolen cars? And why do vehicle thefts rise year after year in the UK? This blog reveals the tactics used by criminals.
How to protect your vehicle against keyless car theft
Keyless car theft is a significant threat to car owners, as well as a challenge for the automotive industry. This content sheds light on five steps motorists can take to protect their vehicles and deter thieves.
The top five ways to retain motor insurance customers
How can motor brokers prevent customers from shopping around? This content sheds light on the factors driving the behaviours of motor insurance consumers and five ways brokers can retain motor customers.
Roadmap to EV adoption: Are fleets ready?
Transitioning to an electric vehicle fleet can significantly reduce an organisation’s carbon footprint, boost efficiency and sustainability, whilst ultimately bringing down costs. Designed for fleet specialists, this five-step guide provides a roadmap to help you start your electrification journey.
Five steps to start the electrification journey
The prospect of electrification is a daunting but necessary one for many fleet decision makers. Whilst there are challenges on the road to electric vehicle adoption, the transition is often smoother than anticipated. This blog highlights five steps to start the electrification journey.
The importance of a good net promoter score for insurance brokers
How can insurance brokers measure customer retention? One tried-and-tested metric is the Net Promoter Score (NPS). This content highlights how a NPS allows brokers to get an immediate sense of where specific customers align in terms of brand loyalty and the opportunities to ramp up retention.