Business Performance Management
395 whitepapers and resources
Business Performance Management
Endorsement solutions for the P&C insurance industry
Advanced policy administration systems (PAS) are essential for insurers looking to compete effectively in today’s dynamic market. This content focuses on why policy administration is ripe for modernisation and how endorsement solutions can help insurers transform policy administration processes.
Connecting the dots: Leveraging insurance claims data to drive profitability
Insurers are sitting on a gold mine of claims data with the potential to improve combined ratios and lower policyholder attrition. This content highlights the importance of investing in the tools necessary to connect the dots between policy characteristics, exposure details and granular claims data.
From data to value in weeks: How an agile approach to analytics can transform insurance outcomes
Insurers are increasingly adopting advanced analytics to adapt to market dynamics and bring innovative solutions to market. This paper explains how an agile approach can reduce project time to weeks, driving better performance and enabling timely innovation.
X-industry automation best practice series - Learn how Eversource Energy is boosting customer and employee engagement using automation
Industries outside insurance are often more willing to share experiences with technology, so Blue Prism is sharing stories from customers that are relevant for insurance. This case study highlights how Eversource Energy used intelligent automation to deliver $15m in value back to the business.
Positive results in a difficult year
In this video, ARAG's Managing Director, Tony Buss, talks about some of the specific challenges that the company had to overcome in 2020 and how the business still managed to grow and earn a profit, despite them.
The future of work: New perspectives on disruption & transformation
Technology has changed the way we work – but by how much? Pega surveyed over 3,000 senior business leaders to find out. Download this report to learn how organisations are adapting for the future.
Spotlight: Insurance apprenticeships
The skills that insurance firms need to succeed are changing quickly and the pandemic has highlighted a requirement for more digital and technical skills. This spotlight focuses on why using the apprenticeship levy to upskill people should be an essential part of any insurance firm’s strategy.
The new standard for unlocking actionable intelligence within insurance
Watch this video to learn how insurers can empower claims specialists, underwriters and other knowledge workers to improve decision-making by embedding data and analytics within existing behaviours and workflows.
Spotlight: Embracing evergreen technology
Staying ahead of the technology game delivers so many benefits and insurers are constantly looking out for what’s new. This spotlight focuses on how evergreen technologies can help insurers to develop new products quickly, attract new talent into the industry and reduce costs.
Infographic: How digital brokers drive growth
A digital brokerage delivers faster growth because technology automates selling and servicing to identify new business opportunities quickly, whilst also ensuring profitable relationships with customers are maximised. View this infographic to find out more.