If anything, the Covid virus nightmare has been a sharp lesson, reminding us of just how quickly things can change. At a stroke, everything that one took for granted was taken away.
As the UK gradually returns to operational normality after the events of the last 18 months, it will be interesting to see how much of the time has been used by executive committees to contemplate the future direction of travel that they as market participants will take.
In this blog, Mike Smart, Sales Director, Duck Creek Technologies, looks back at the effects of the pandemic on the insurance industry, how working practices will alter, and the opportunities on the horizon.
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