Strategy
1141 whitepapers and resources
Strategy
Getting started with Gen AI in insurance: Benefits and use cases
From product design and development to underwriting processes and claims management, Gen AI has the potential to reshape the insurance value chain This blog highlights five insurance use cases for Gen AI and how insurers can get started on their journey.
Navigating the future of insurance
Insurers need a connected insurance platform that not only meets the demands of today but anticipates the needs of tomorrow. This blog walks you through how Appian equips its partners with the insights and tools they need to amplify their success.
Is remote working right for the insurance industry?
Following the firing of an insurance employee whose keystrokes showed she wasn’t working enough from home, this article explores whether remote working is suitable for fresh entrants to the industry.
Sidestep project failure by building all-star delivery teams
Do change leaders in the insurance industry have anything to learn from sports psychology when it comes to motivating teams to achieve success? This guide explores how to inspire talented people to work together to deliver project outcomes.
Claiming loyalty: An insight into consumer attitudes towards insurance in the UK
Do customers feel valued by insurance providers or brokers? Love2shop conducted a survey to find out what UK consumers think about insurance and what motivates them. This content sheds light on the key findings including the power of rewards for responsible behaviour.
Transforming insurance: Creating a best-of-breed model by combining low-code and core platforms
How can insurers bridge the gap between out-of-the-box and customisable solutions to connect core systems and optimise claims processes? Designed for insurance leaders, this report explores a hybrid approach to driving value across core modernisation initiatives.
View from the top: Creating customer-centric insurers
In this article, Amanda Fox, chief customer officer at Markerstudy, outlines the importance of communication, product design and employee engagement for insurance businesses pursuing a truly customer-centric approach.
Embedded insurance: Blind to the risks?
The huge excitement sweeping the insurance industry about the potential of embedded insurance is easy to understand. However, in the race to embrace this opportunity, many are in danger of overlooking the risks, reputational and regulatory. Read this article to find out more.
How to deliver intelligent connected insurance experiences: Six success stories
Strong processes are at the heart of innovative and competitive insurance companies. Comprising six success stories, this content sheds light on how leading insurers are using Appian to automate underwriting, streamline claims, modernise customer experiences, and transform workflows.
How insurers are tentatively embracing AI
You don’t have to scratch too far beneath the surface to uncover how AI is already transforming the way the industry functions today. This article explores how insurers are using generative AI, while recognising the risks and preparing for the incoming regulation for this type of technology.