Financial Conduct Authority
The Financial Conduct Authority is the conduct regulator for 59,000 financial services firms and financial markets in the UK and the prudential supervisor for 49,000 firms, setting specific standards for 19,000 firms.
All content by Financial Conduct Authority
Multi-occupancy building insurance: Feedback to the September 2022 report and consultation on handbook changes
In its September 2022 report, the FCA identified issues within the multi-occupancy building insurance market which are leading to poor outcomes for leaseholders. Based on feedback to that report, this consultation paper provides information on the FCA’s proposed rule changes.
Multi-occupancy buildings insurance - broker remuneration
Read the findings of the FCA’s multi-occupancy buildings insurance broker remuneration review, its conclusions and next steps. One of the findings in the broker market was evidence of some high commission rates and poor practices which were not consistent with driving fair value to the customer.
FCA report on insurance for multi-occupancy buildings
Following the Grenfell tragedy, the cost of buildings insurance to residential leaseholders and other property owners of multi-occupancy buildings has increased. This report examines the causes of those increases and sets out a range of recommendations and potential remedies to address the issues.
Business interruption insurance test case: Draft guidance for firms
This guidance sets out our expectations for insurers and insurance intermediaries when handling claims and complaints for business interruption policies during the test case brought by the FCA.
General insurance pricing practices: Interim report
The FCA’s interim report sets out concerns about how pricing in the home and motor insurance markets leads to consumers who do not switch or negotiate with their provider paying high prices for their insurance. This report also sets out some potential remedies to tackle concerns about pricing.
Pricing practices in the retail general insurance sector: Household insurance
This report sets out the key findings of the FCA’s thematic work on the pricing practices of household insurance firms. It then details our expectations of firms and our next steps.
Infographic: Good cyber security - the foundations
Cyber attacks are increasing in number, scale and sophistication, and pose a threat to all financial services firms. Is your firm capable of defending itself against cyber attacks? This infographic highlights effective cyber security practices and what you should do in the event of an attack.
Payment protection insurance complaints: feedback on CP16/20 and final rules and guidance
This policy statement includes final rules and guidance on payment protection insurance (PPI) complaints. It completes the consultation process we began in consultation paper 15/39 and continued in consultation paper 16/20.
Review of general insurance intermediaries’ professional indemnity insurance
This report provides the findings from the FCA’s thematic review into general insurance intermediaries’ professional indemnity. The review was performed to evaluate the individual policies purchased by a sample of firms to assess whether they complied with the requirements in the FCA’s handbook.
Reviewing the funding of the Financial Services Compensation Scheme (FSCS)
This consultation paper opens up discussions on the funding of the Financial Services Compensation Scheme (FSCS) and consults on a number of specific changes to the scheme rules.