Operational Risk
10 whitepapers and resources
Podcast: What does the regulator's greater focus on operational resilience mean for surge planning?
Focusing on the over-riding question: ‘How would the insurance industry respond to a repeat of the 1987 Great Storm?’, in this podcast we reflect on response planning in light of the proposed requirements to strengthen operational resilience in the financial services sector.
Risk convergence: How insurers can seize the initiative on privacy, cyber risk and operational resilience
Based on a recent webinar discussion where insurance risk and privacy leaders discussed the changing operational risk landscape, this article shares five critical learnings that insurers must apply, if they are to seize the initiative on privacy, cyber risk and operational resilience.
Risk convergence: How insurers can seize the initiative on privacy, cyber risk and operational resilience
The Covid-19 pandemic is reshaping the operational risk landscape and leaving insurance companies exposed to new challenges. In this webinar, an expert panel discuss how insurers can seize the initiative on privacy, cyber risk and operational resilience as an opportunity to be future-ready.
Covid-19 and insurance economics: Resilience and risk in the connected world
As businesses begin to re-open following Covid-19, many leaders are expected to respond with new or reshaped business models influenced by new perspectives on operational resilience. This article highlights how insurers can help companies evaluate the comprehensive economics of resilience.
Managing operational risks during Covid-19: A focus on property and premises risks
The impact of Covid-19 on business operations means organisations face new or increased property or premises risks. In order to get businesses up and running as quickly as possible once the pressures from the pandemic ease, this article highlights five key risk areas businesses should focus on.
Operational risks and Covid-19
As businesses move to reopen, resuming direct contact with customers and between employees, risks are exacerbated for both employees and customers. This article focuses on how businesses can evaluate and manage operational risks associated with Covid-19, including the risks to workers and customers.
Policy processing and broker service offerings: Covid-19 and beyond
For the next few months, most insurance companies will be operating to “keep the lights on,” with a focus on delivering essential services and maintaining operations. This infographic highlights the steps insurers can follow to elevate operational resilience, manage policies and support brokers.
Post Covid operating models for insurance
The Covid-19 experience and the challenges around operational resilience will change the way insurance companies look at operating models. This content highlights why previous operating model theories should be discarded and the factors insurers need to consider when creating new operating models.
Adaptive framework to manage risk during Covid-19
The rapid evolution of the Covid-19 crisis is forcing organisations to constantly evaluate how they are responding today. This content highlights how insurance leaders can utilise an adaptive risk assessment framework to assess operational risk quickly and address business critical priorities.
How should CFOs prioritise their risk management investments?
FM Global study reveals how resilient (or not) CFOs were to the operational risks that harmed their businesses in the last five years.