CII
41 whitepapers and resources
CII
Trust in insurance campaign: SMEs - all things unequal
Last year’s FCA thematic review found a gap between what SMEs expect of their insurers and the service they actually get. What can insurers do to make SMEs feel more valued? Download this article to find out.
Trust in insurance campaign: Time to show our pride
This two page article highlights why the insurance industry needs to do more to highlight its true value to customers any why being more risk averse than many other sectors has left the industry unpopular with customers.
Price optimisation for insurance - optimising price; destroying value?
Price optimisation is on the rise in UK insurance, driven by the insight that underwriters gain from big data. In his latest Thinkpiece, Duncan Minty considers how these events might influence the FCA’s current market study on big data, and how insurers might prepare for the regulator’s response.
Maintaining the momentum on auto-enrolment
Should the Government exploit the success of auto-enrolment by increasing savings amounts or extending it to include life and protection insurance? In this CII Thinkpiece, Nick Hurman, FCII Chartered Insurer explores the issues.
Ethical culture: Developing a culture of responsibility in a regulated environment
This CII report considers how financial services regulation impacts on the development of an ethical culture. It covers the introduction of the Senior Insurance Mangers Regime and the Senior Managers & Certification Regime for banking.
CII public affairs update: Issue one 2016
The CII's public affairs updates contain news from Westminster and Whitehall, Europe and the regulator. This issue covers the new FCA Chief Executive, the Bank of England and Financial Services Bill and the implementation of the Insurance Distribution Directive.
Apprenticeships: The Chartered Insurance Institute's guide to getting started
Apprenticeships in insurance and financial services are work-based training programmes that are an excellent and cost-effective way of developing new and existing staff. This CII "Guide to getting started" provides employers with everything they need to know about apprenticeships.
CII policy briefing: Insurance Fraud Taskforce final report
On 18 January, HM Treasury published the final report of its Insurance Fraud Task Force, chaired by former Law Commissioner David Hertzell. Download this CII briefing for a summary of the report’s findings and recommendations looking into insurance and claims fraud.
Disruptive influences: Technology, politics and change in the financial sector
This report focuses on the next wave of technological progress which is likely to have a fundamental impact on how the financial services world will interact with and impact on the wider consuming public.
EU update: Insurance Distribution Directive passed and MiFID-2 implementation
The Insurance Distribution Directive (formerly known as the re-cast Insurance Mediation Directive or IMD-2) has been passed with significant increases in consumer protection including scope and professional standards. This briefing sheds light on the latest regulatory developments.