Fraud
202 whitepapers and resources
Fraud
Customer story: AXA Switzerland is detecting fraudulent claims in real-time using AI
AXA Switzerland needed a solution that could ensure a fast and easy claims process while stopping fraud, a challenging combination. This case study focuses on how AXA Switzerland leveraged Shift Claims Fraud Detection, to detect fraudulent claims in real-time using AI.
CUE: How to boost fraud prevention
Since 1994, the Claims and Underwriting Exchange (CUE) has helped insurers verify an individual’s household, motor or personal injury claims history. This content sheds light on how insurers can maximise the power of CUE to help combat fraud.
Power of the collective: The rise of insurance associations
Insurance fraud is now seen as a collective industry problem, resulting in the formation of associations dedicated to harnessing the global power of insurance data and analytics. This content highlights how the UK’s IFB and Canada’s Équité Association are protecting members from insurance fraud.
A broker’s guide to funds transfer fraud and why your clients need to insure it
Funds transfer fraud (FTF) is a particularly tricky form of cyber crime, often stemming from phishing or business email compromise (BEC). This online guide provides brokers with an in-depth breakdown of what FTF is, how it can impact your clients, and how cyber insurance can help.
Power of the collective: Singapore insurers unite to fight fraud
Insurers across Singapore have joined forces as part of the General Insurance Association (GIA) to detect and disrupt fraud. This customer story highlights how GIA’s member insurers use Shift’s unique AI-powered technology to analyse travel and motor claims in Singapore for fraud indicators.
Assurant’s focus on innovation increases fraud detection
Assurant and Shift Technology have been working together to detect claims fraud since 2018. This case study highlights why Shift’s powerful fraud detection AI has become integral to the Assurant SIU team and enabled the Fortune 500 company to deal with evolving fraud schemes.
Shift technology insurance perspectives - Underwriting risk detection
Underwriting professionals are under incredible pressure to meet customer expectations for quick application approvals while at the same time keeping their portfolio as clean and profitable as possible. This report tackles the critical problem of underwriting risk detection.
Five key KPIs in insurance fraud detection and why you should be tracking them
Preventing, detecting and recovering payments on fraudulent claims are key objectives for SIU teams. Designed for counter-fraud specialists, this content highlights the value of assessing current investigative performance, five KPIs in insurance fraud detection and why you should be tracking them.
New data sources to enrich the insurance claims experience
Customer data management and identity solutions have emerged to allow insurance providers to process claims quicker from verified parties while adding appropriate review processes for high-risk claims. Read this short blog to find out more about the potential benefits.
Misstatements and errors: Opportunistic home insurance claims fraud adds up to millions
Two-thirds of home insurance consumers think it is somewhat, or completely acceptable to manipulate the information they provide to price comparison sites to keep prices down. This blog highlights how access to contributory claims data could help home insurers tackle opportunistic claims fraud.