IT and Software Support
231 whitepapers and resources
IT and Software Support
Webinar: Claims as the catalyst for business-wide transformation
The importance of claims in the insurance customer experience has meant that it’s often a leader when it comes to introducing new technology. This webinar discusses how claims innovations can impact other areas within an insurance company and drive company-wide transformation.
Video: Claims reimagined
This video provides information on Guidewire’s vision for leveraging intelligent automation technologies to reimagine the claims process through touchless claims handling that dramatically reduces costs while optimising customer claims experiences.
The new standard for unlocking actionable intelligence within insurance
Watch this video to learn how insurers can empower claims specialists, underwriters and other knowledge workers to improve decision-making by embedding data and analytics within existing behaviours and workflows.
View from the top: Opportunities for home claims transformation post-pandemic
In this video, Michael Porter from CoreLogic talks about new insurtech trends, lessons learned from the pandemic and opportunities for home claims transformation.
Claims spotlight: Selecting the right TPA partner - Enhanced service
For insurers, using a third party administrator can enable them to manage claims effectively and offer customers a bespoke service to help deal with specific challenges they may face. This spotlight focuses on how TPAs can enable insurers to enhanced service and obtain useful management information.
A glimpse into the future of claims
Today's customers want quicker claim settlements, clear communications and complete visibility, whilst insurers are seeking new ways to lower claim expenses and increase claims accuracy. This blog highlights how innovations within the claims space can help insurers tackle the challenges ahead.
Creating a strategic advantage in insurance with intelligent automation
Going beyond what was possible with traditional RPA, intelligent automation is the strategic advantage you need in a competitive insurance landscape. This white paper will help to show how automation can be used as a strategic driver and critical tool in key areas of your business.
Closing the gap between the perceptions and reality of home insurance claims
When it comes to filing home insurance claims, consumer perceptions around premiums and claims experiences can impact renewals and even customer honesty. Based on a recent study of over 3,000 homeowners and renters, this content reveals the factors that impact fraud risk.
AI-powered predictive analytics’ impact on claims
In this episode of Conversations on the Creek, Rob Savitsky and Zach May from Duck Creek chat with Stan Smith of Gradient AI about how AI-powered predictive analytics are impacting claims.
Sudden impact: Accelerate FNOL and transform the claims experience with Guidewire & TrueMotion
Insurance customers who are satisfied with the claims experience are 80% more likely to renew their policies. This blog highlights how smartphone-based telematics help insurers dramatically accelerate the claims process and deliver the kind of seamless customer experience policyholders expect.