
Duck Creek Technologies
Duck Creek Technologies is defining the future of property and casualty (P&C) and general insurance through intelligent software solutions.
Our comprehensive suite helps insurance carriers streamline operations, improve efficiency, and enhance the customer experience. Duck Creek Technologies offers customizable solutions to meet our clients' unique needs, from policy administration to claims management, billing, data analytics, payments, and loss control.
With a team of experienced professionals and a commitment to innovation and continuous improvement, we deliver high-quality solutions that drive business growth and profitability.
All content by Duck Creek Technologies
Defining humanised insurance technology
How can the insurance industry provide customer experiences that are empathetic and experiences that connect people with higher levels of engagement? This blog highlights how insurers can provide humanised insurance experiences through the use of humanised insurance technology.
Humanised experiences are the key
Humanised experiences. This guiding light is the only way insurance can successfully digitally transform to serve its purpose. This blog takes a look at our future through this lens.
Global consumer insurance insights 2023
Now in its second year, the Global consumer insurance insights survey gathered in-depth feedback from over 2,000 insurance consumers. Read this report for the latest insights into the preferences of insurance consumers and the strategic opportunities for insurers to improve engagement.
Is your old technology driving up reinsurance costs?
This blog explores how antiquated reinsurance management systems and methods can significantly add to an insurer’s overall cost burden, while limiting their ability to receive more favourable terms from their reinsurers.
The top repetitive and mundane tasks that could be eradicated by switching to a modern reinsurance management solution
Various systems and processes that power reinsurance programs are becoming ill-equipped to handle the rigors of modern reinsurance management. This blog sheds light on the top repetitive and mundane tasks that could be eradicated by switching to a modern reinsurance management solution.
Tackling the complex challenges of commercial insurers
Commercial insurance is an information juggernaut. This white paper explores the unique challenges facing commercial insurers today – and outlines the ways in which Duck Creek solutions can turn those challenges into opportunities.
A conversation with ChatGPT on insurance use cases
As insurers continue to focus on providing more humanised experiences, generative AI technologies such as ChatGPT will likely play a role in the way that people, businesses, and insurers interact. To find out more, Duck Creek’s Rob Savitsky interviewed ChatGPT directly.
Unpacking ChatGPT & OpenAI with Bob Breynaert of Microsoft
Microsoft is a strategic partner and investor in OpenAI, the creator of ChatGPT and other AI models. In this podcast, Duck Creek’s Rob Savitsky and Scott Field chat with Bob Breynaert of Microsoft about how insurers can leverage ChatGPT and other OpenAI models to enhance customer experience.
Three ways to turn personalisation into a competitive advantage for your P&C insurance business
Insurers looking to defend their market positions will need to make the right moves to meet their customers’ growing expectations. This blog sheds light on the trends shaping the future of insurance personalisation and three ways insurers can turn personalisation into a competitive advantage.
Cyber security: An attractive field for women with ample opportunity for growth
As stringent cyber security programs become more and more critical, the demand for diverse experts, especially skilled females, increases. This blog highlights why there is immense value for women to embark on a career in cyber security and create a seat at the table.