People Costs and Risks
87 whitepapers and resources
People Costs and Risks
Post-termination restrictions for partners and senior team members
If an employee or partner has knowledge of your clients and techniques, your strategic plans and staff data could be attractive to competitors. This article explains the types of restrictions that firms can implement to protect such information and important points to consider when taking action.
HSB Knowledge Squad Podcast: The role of business computer insurance in an evolving digital world
In HSB’s latest Knowledge Squad podcast, Mathew Prentice, Stacey Sheridan and Andy Meanock discuss how evolving working trends are impacting business computer-related insurance risks, and what key computer equipment exposures businesses need to consider.
How AI can transform insurance contact centres
The reputation of the industry, and its impact on customer attitude and behaviour, is a constant concern for many. This article explains how artificial intelligence technologies have the potential to revolutionise insurance contact centres, and address several challenges simultaneously.
AI shouldn’t spell the end of human insurer judgement
Artificial intelligence excels at prediction, but it does not possess judgement. This article explains the ways human judgement will become more common as AI systems proliferate, and why business leaders need to be aware that humans will still be essential to manage risk.
Three misconceptions about hybrid working and IT equipment coverage
Undoubtedly hybrid working has revolutionised the way we work, but it may also be a catalyst for new potential risk exposures. This article considers three misconceptions about computer insurance in relation to hybrid working, and how brokers can ensure their clients have appropriate cover in place.
View from the top: Aon’s Helen Payne on human sustainability
Organisations are increasingly thinking about people risk, recognising that employees are their most valuable intangible assets. In this article, Helen Payne, UK director of human sustainability at Aon, outlines what steps firms are taking to look after their employee’s wellbeing.
Why culture is vital to attracting and motivating staff in the broker market
Culture is a significant factor in recruitment and attracting people to the insurance industry, during the most difficult period for hiring in the broker market’s history. This article highlights why culture holds the key to attracting and motivating staff in the broker market.
Busting the myth of ‘Blue Monday’
‘Blue Monday’ is the name given to the third Monday in January which has been dubbed the most depressing day of the year. The psychologist who coined the term has since said he believes ‘Blue Monday’ is a “self-fulfilling prophecy”. The content busts the myth of ‘Blue Monday’.
Tis the season to be wary
Love them or loathe them, the company Christmas bash is an institution that has survived wars, pandemics and that Crazy Frog version of Last Christmas. Besides the risks associated with bringing staff together, this blog highlights why bosses also need to consider the investment they’re making.
Insuring the new working world
Hybrid, home and flexible working has become the norm for many employees. For employers these new ways of working introduce a whole new set of risks. This article explores how the insurance industry is adapting employers’ liability insurance to reflect the risks associated with new ways of working.