FCA
126 whitepapers and resources
FCA
Reviewing the funding of the Financial Services Compensation Scheme (FSCS)
This consultation paper opens up discussions on the funding of the Financial Services Compensation Scheme (FSCS) and consults on a number of specific changes to the scheme rules.
CII Thinkpiece: Claims - the dawning of a new era?
Insurers and claims management companies will soon be regulated on equal conduct terms by the FCA. This CII Thinkpiece examines what the changes mean for CMCs, insurers’ claims management practices and customer outcomes.
Research state of the broker nation: Regulation
In the second part of Post’s research sponsored by LV=, brokers talk candidly to Michèle Bacchus about the British Insurance Brokers’ Association, the Financial Conduct Authority, the government and the European Union.
Roundtable big data: What can big data do for the insurance industry?
With big data playing a bigger role across all industries, the big question is what it can do for the insurance sector? Post, in association with Callcredit, gathered a team of experts to discuss the potential ramifications of big data, including what exactly it means.
Broker appointed representatives: ARs under attack
The Financial Conduct Authority recently fired the first shots over mis-selling by appointed representatives but how far-reaching is this problem and what can be done to stop it? Post's article investigates.
Big data: A challenge and an opportunity for brokers
The rise in ‘big data’ could usher in a host of opportunities for insurers to expand their customer bases but it could also prove a test for brokers. This article studies the threats posed to brokers from ‘big data’ and highlights how brokers can still make themselves relevant in the digital world.
Expertise from A-Z - Underinsurance: Protecting customer outcomes
With 5.4 million SMEs in the UK, more can be done to enhance the claims service they receive? This article highlights how insurers can use data to better inform brokers and their SME clients about whether they have the relevant levels of coverage in place to improve the claims experience.
Expertise from A-Z - Underinsurance: Fixing the SME market
The FCA’s thematic review into the handling of insurance claims for SMEs published more than year ago, concluded that SMEs are underinsured and their claims experience is unsatisfactory. Has anything changed in the SME sector since the FCA’s thematic review? And if not, why not?
Increasing transparency and engagement at renewal in general insurance markets
We have had concerns about poor consumer outcomes arising from pricing practices at the point of renewal in general insurance. This policy statement reports on the main issues arising from consultation paper 15/41, 'Increasing transparency and engagement at renewal in general insurance markets'.
Thematic review: Principals and their appointed representatives in the general insurance sector
This report sets out the findings from our thematic review of principal firms and their appointed representatives in the general insurance sector. The review focused on principal firms’ understanding of their responsibilities for their appointed representatives and oversight of their activities.