Digital transformation
334 whitepapers and resources
Summary of McKinsey's Insurance technology modernisation summit - Munich Re Speciality
McKinsey recently held an invitation-only event called 'Insurance technology modernisation summit'. In this podcast, Duck Creek’s Scott Fitzgerald recounts big ideas and lessons learned from this summit, including fun facts from Munich Re Specialty Insurance.
Claims transformation for general insurers: Impacting the right outcomes
The claims function remains a critical moment of truth in the insurance value chain. This content focuses on why digitising the claims function holds tremendous potential for insurance companies and three key levers that need to be brought together to build a next-generation claims model.
Investing in progress: The financial services success matrix
Insurers have focused on modernising workflows to accelerate growth, rein in costs and remain competitive. But as many found out during the pandemic, they haven't gone far enough. Download this whitepaper to discover how to progress your digital transformation and key components for success.
Enabling digital transformation: It’s never “done”
P&C insurers attending Connections Reimagined identified “enabling digital transformation” as their number one strategic imperative for 2021. This blog highlights why digital transformation is not a one-time process and why insurers’ strategies should continue to change and be refined.
Discussing the nature of digitisation and how to transform an insurance business with Old Mutual
Old Mutual, a long-established insurance company, has used intelligent automation to reinvent its approach to business and customer experience. In this blog, Old Mutual leaders discuss the insurer’s two-year journey and the impact of automation on its customers.
The future of work: New perspectives on disruption & transformation
Technology has changed the way we work – but by how much? Pega surveyed over 3,000 senior business leaders to find out. Download this report to learn how organisations are adapting for the future.
Becoming strategic with intelligent automation in insurance: How three insurance companies are achieving their transformation goals
What will the insurance industry look like in ten years and what role will intelligent automation play? This whitepaper sheds light on how the world of insurance is expected to change by 2030 and three areas insurers need to focus on today in order to future-proof their business models.
Digital platforms: Delivering the ultimate digital experience
Delivering the ultimate digital experience for insurance customers is one of the top priorities for insurers. In this video, Brian Pierz of The Hartford Insurance Group talks with SMA's Karen Furtado about key considerations for delivering market leading digital experiences to customers.
Video: Insurers' top five imperatives for 2021 and beyond
Guidewire surveyed P&C insurers to identify their top strategic imperatives. In this video, industry analysts discuss insurers’ top five imperatives for 2021 and beyond.
Video: How Berkshire Hathaway Specialty Insurance exemplifies the new standard in commercial insurance
In this in-depth and personal interview, Duck Creek Technologies’ CEO Mike Jackowski and Berkshire Hathaway Specialty Insurance’s CIO, Jamie Roser reflect on the journey BHSI has taken and what it means to be a modern, flexible P&C insurance company.