Digital transformation
334 whitepapers and resources
Cross-industry insights: How intelligent automation is freeing Co-operative Bank employees to connect with customers
The Co-operative Bank has been fostering trust with strong customer relationships for more than four generations. Download the full story to learn how the Co-Operative Bank used Blue Prism intelligent digital workers to quickly resolve the excess queue each day and improve customer service.
Spotlight: Where next for digital claims?
A recent survey carried out by Post in association with 360Globalnet found that the straight through processing of personal lines claims is still not a reality for most insurance customers. Based on feedback from frontline claims specialists, this spotlight provides analysis of the survey results.
Spotlight claims: Reducing the void between insurance and retail
Amazon’s recent announcement about its Insurance Accelerator is a stark warning for ‘Wizard of Oz’ claims. With efficiency and customer satisfaction likely to become the key battlegrounds for personal lines, this spotlight focuses on how to reduce the void between insurance and retail.
Introduction to on-demand insurance
This content explores the expectations of consumers in motor insurance, including those in the gig economy, and whether on-demand insurance is a much better – and cheaper – option than traditional cover.
Blog: Reinventing insurance business models with intelligent automation
In a recent roundtable hosted by Blue Prism, a panel of global insurance leaders discussed the opportunities and challenges in using automation to transform and solve complex challenges within the industry. This blog provides some key insights from the session.
Spotlight innovation: Part two - Is cloud the key to adaptability and flexibility at speed?
Insurers are considering fundamental questions about their businesses as they decide what applications to build and how to deploy them on the cloud. This spotlight focuses on the existential questions of digital innovation, the benefits of taking a modular approach and achieving cultural change.
Digital transformation continues to be a priority for the insurance industry
Guidewire recently decided to check in with insurance industry contacts through a LinkedIn poll to see how they felt they were doing with enabling digital transformation. This blog highlights the poll results and why digital transformation continues to be a priority as we head into 2022.
Global claims survey 2021
To find out what the future holds for claims, Blue Prism worked with Intelligent Insurer to survey over 300 insurance executives. Download this infographic for crucial insights on the future of claims and the emerging technologies impacting insurance.
Going paperless: How Mercury Insurance improved the speed of business with DocuSign and Guidewire
Mercury Insurance has undergone a transformation to provide an increasingly digital experience for its customers and agents. This blog focuses on the company’s DocuSign eSignature adoption, its successful integration with Guidewire and the key benefits of leveraging digital agreements.
Start building the future with Blue Prism digital workers - Just add imagination!
This video showcases three customers who have used a Blue Prism digital workforce to transform their business in risk and compliance, customer experience and operations. Learn how you can reimagine your insurance operations without losing your legacy.