Business Intelligence
157 whitepapers and resources
Business Intelligence
Top five insurance KPIs to track agent performance
To help insurance companies gain a holistic view of their agents, this blog highlights the top five insurance KPIs to use to track their performance.
Report: Opportunities and challenges in data and analytics
Working with Guidewire, The Insurance Network surveyed its audience to understand how companies are using data, opportunities to leverage analytics and the key challenges faced. This report provides a summary of the survey findings and highlights the key issues raised during a panel discussion.
How the modern insurer can adapt to a rapidly changing industry
What insights can the modern insurer glean from these transformative times and how can they adapt to a rapidly changing industry? This blog highlights how an increased focus on customer experience can be tied to a changing mindset - from “repair and replace” to “predict and prevent.”
After the storm: As the UK economy pivots for a post-Covid, post-Brexit Britain, can mainstream insurers close the agility gap?
Government plans to unlock the British economy will have deep implications for property and casualty insurers. This white paper focuses on how a more innovative economy, changing consumer needs and heightened competition will reshape market dynamics and accelerate the need for advanced analytics.
Spotlight: Better, faster decision-making
With insurance evolving at an unrivalled pace, the nature, frequency and severity of risk has changed. This spotlight focuses on how insurers can adapt quickly to this new environment by leveraging smart loop analytics to make ‘brilliant’ decisions.
Tackling tomorrow's risks today
The Risks Insights Report is a newly launched report from Aviva based on interviews with some 1,260 key business leaders. In this content, the Aviva team highlights key findings from its report and outlines the danger points, from Covid to mental health problems.
What will finally start the electric vehicle revolution? The results
Following on from the recently published whitepaper, AX, now share the detail behind their electric vehicle survey, by sharing the answers and the analysis of the 20 questions presented.
Know your customer: Improve customer experiences with predictive behaviours
In this video, an expert panel discuss why customer journey orchestration is the best way to enhance communications and provide key business insights to improve customer experience.
The new standard for unlocking actionable intelligence within insurance
Watch this video to learn how insurers can empower claims specialists, underwriters and other knowledge workers to improve decision-making by embedding data and analytics within existing behaviours and workflows.
The power of the data platform: One door to a world of insights
No-one can afford to be slow when handling insurance claims in the modern insurance space. This blog highlights the importance of hyper-personalisation and why the data platforms of the future hold the key to delivering an intimate customer experience.