Strategy
1115 whitepapers and resources
Strategy
Global consumer insurance insights survey: Three questions with Research in Finance’s Karen Scott
In this blog, Karen Scott, head of insight at market research and consultancy firm Research in Finance, reflects on the critical need to listen to consumers, and highlights the results of the Global consumer insurance insights survey that surprised her the most.
Five reasons why insurers should modernise their claim payment process
This eBook focuses on five reasons why digitising and modernising claim payments should be a central focus for any UK insurance organisation that wishes to stay ahead of the curve.
Unlocking the power of alternative distribution
Embedded insurance offers tremendous potential. So, how can insurers leverage it and be positioned for success? This blog briefly outlines how insurers can unlock the power of alternative distribution.
Price matters but customers deserve more
The price walking ban represents a turning point for the insurance industry. In this article, Vincent Belloc, vice president at PayPal UK discusses the opportunity for insurers to build customer loyalty and competitive advantage through a relentless focus on customer experience.
The customer in control
At an exclusive roundtable, executives from leading insurance providers discussed the results of an independent survey, where 2000 consumers highlighted their experience with insurance companies. This report sheds light on the changing nature of insurance and how to build deeper customer engagement.
The end of dual pricing and what it means
Insurance Post and PayPal surveyed home and motor insurance specialists to explore the possible implications of the recent price-walking ban. This content highlights the key findings from the research, how consumer purchasing decisions could change and how the industry might adapt.
How to choose the right technology
The benefits and types of technology available to insurance brokers are well known but picking the right suite of technologies can be daunting. This content provides advice to brokers on how to choose the right technology for your business.
Stay evergreen: Opportunities to respond to consumer preferences in the UK
Results from the Global consumer insurance insights survey revealed that consumers from the UK and Republic of Ireland are least likely to have interacted with their insurer over the course of a year compared to the global market. This short blog highlights the opportunities to change this.
The case for pre-IPO revenue automation
What does revenue management have to do with taking a company public? This white paper highlights why IPO stakeholders should care about revenue management and how pre-IPO revenue automation can increase valuations, reduce the risk of compliance, and help IPO stakeholders meet their objectives.
Global consumer insurance insights
Based on feedback from 2,000 insurance consumers from around the world, this whitepaper sheds light on what P&C insurers are doing well, consumer buying preferences and five central calls to action for the insurance market to take in 2022.