Strategy
1141 whitepapers and resources
Strategy
Unpacking ChatGPT & OpenAI with Bob Breynaert of Microsoft
Microsoft is a strategic partner and investor in OpenAI, the creator of ChatGPT and other AI models. In this podcast, Duck Creek’s Rob Savitsky and Scott Field chat with Bob Breynaert of Microsoft about how insurers can leverage ChatGPT and other OpenAI models to enhance customer experience.
Three ways to turn personalisation into a competitive advantage for your P&C insurance business
Insurers looking to defend their market positions will need to make the right moves to meet their customers’ growing expectations. This blog sheds light on the trends shaping the future of insurance personalisation and three ways insurers can turn personalisation into a competitive advantage.
Managing personal lines customer expectations
In this webinar, an expert panel discuss how the challenging economic landscape is impacting the personal lines market, the importance of trust and how insurers can adapt to meet the needs of policyholders in 2023.
Cost of living crisis - your questions answered
People are getting increasingly worried about the cost-of-living crisis. Certainly, a big part of worry is the ‘unknown’ and we want to help reduce that. In this article, ARAG’s partners at Vita Health Group tackle important questions about the cost-of-living crisis head on.
Aviva Risk Insights Report
Based on research with business leaders, Aviva's report is intended to provide the business community and brokers with insights on the risks and challenges that UK businesses are facing. This report also provides insight and risk management support on the current challenges faced.
Keeping over-50s in the workplace
Alongside the ‘great resignation’, there are also concerns over a ‘brain drain’, with so many people over the age of 50 leaving full-time employment. This article looks at what the insurance sector is doing to keep these people on – and attract some back to the market.
Insurance data extraction and ingestion report 2023
For most insurance organisations, there are manual elements to ingesting, processing and transferring data, which is time consuming and expensive. Featuring profiles of 30 leading insurtech providers, this report provides some top tips for insurers on how to improve data ingestion and extraction.
Embedded insurance: Protecting the gap
Embedded insurance is receiving some hype, with claims that it could help bolster the industry by closing the protection gap while simultaneously creating the potential for lower-cost distribution. This content sheds light on the latest developments and the implications for insurance providers.
How to deliver a superior customer experience
Consumers have become more discerning about insurance buying and with household incomes now being squeezed hard, it is incumbent on insurance providers to really listen to their customers and provide relevant products. This blog outlines how insurers can deliver a superior customer experience.
How to manage anxiety around spiralling energy costs
One of the stressors many of us seem to be facing this winter is managing our anxiety due to the soaring costs of energy. ARAG’s partners at Vita Health Group have put together some top tips on how to keep your cool at home as the energy prices soar.