Automation
294 whitepapers and resources
Can artificial intelligence remove bias in data-driven decisions?
The insurance industry has a natural interest in leveraging data analytics and human bias is an indisputable challenge when we aim to extract business value from data. This content explores five different types of bias and whether AI will make data bias a problem of the past.
Journey to underwriting excellence
The need for hyper-personalised underwriting has taken on a completely new meaning. At the same time, customers are buying insurance via non-traditional channels and are expecting a superior experience. This report focuses on how insurers can use new technologies to achieve underwriting excellence.
Infographic: Break the speed barrier
Duck Creek’s recent guide on Accelerating speed to market for P&C insurance products outlines the steps necessary to scale innovation and deployment. This infographic provides a snapshot of the guide by highlighting six risks to profitability and how to establish a robust product pipeline.
Sustainable underwriting: How insurers can account for ESG risks and enable dynamic pricing
ESG is becoming increasingly prevalent in insurance, both as a source of new risk and of strategic opportunity. This content highlights how insurers can develop meaningful ESG scores for rating and pricing risk by integrating data from a diverse range of sources and automating workflows.
Eight trends shaping the future of the insurance industry – Part two
Sapiens in the Nordics (formerly Tia technologies) has identified eight key trends as critical for the future of insurance. This blog highlights the next four trends: AI driving transformation; IoT and omnipresent data collection; rise of ecosystems; regionalisation of state and financial power.
Blog: How intelligent automation and AI connect to speed up FNOL in claims management
The insurance market has seen an increase in take up of new AI and claims management software platforms. This blog highlights how an intelligent automation platform can support connectivity between both old and new technology while helping to improve processes from the inside out.
Disrupt & innovate with artificial intelligence
As the insurance industry progresses in its adoption of artificial intelligence, it has become apparent that the capabilities provided by AI are a vital part for any insurer that aims to address customers’ demands and remain competitive. This blog highlights how AI is impacting four specific areas.
Building trust in analytics: What role should insurers play?
As hidden bias in data and models comes under greater scrutiny, the integrity of analytic processes used by insurance companies is being called into question. This report focuses on the proactive steps the insurance industry can take to become a beacon for the ethical use of advanced analytics.
Taking insurance claims to the next level
A supercharging of trends has sparked a need for the greatest challenge in insurance innovation – revitalising the landscape of claims processing. This blog highlights the technologies which are taking insurance claims to the next level and helping insurers to improve the customer experience.
Credit control optimisation: How insurance firms can increase profits
Within the insurance industry, an often overlooked area for modernisation is the credit control function, which is responsible for the collections of premiums not paid upfront. This content focuses on why credit control is ripe for modernisation and how automation can help insurers increase profits.