Credit control optimisation: How insurance firms can increase profits

In the face of growing competition and tighter margins, many insurance organisations are adapting business models by optimising core back-office processes like financial controls.

An often overlooked area for modernisation is the credit control function, which is responsible for the collections of premiums not paid upfront. At present, many firms manage these processes through multiple different ledger systems, legacy systems and spreadsheets.

But many are struggling unnecessarily because automated tools can greatly simplify this process, allowing insurance organisations to accelerate cash flow, reduce financial risk and increase visibility of key transactions for collections.

This content focuses on why credit control is ripe for modernisation and how automation can help insurers increase profits.

Topics covered:
• Why the credit control function within insurance is more complex than other sectors.
• How other firms typically manage these processes.
• The symptoms of an inefficient credit control process.
• The consequences of failing to modernise.
• The business benefits of credit control optimisation.
• Why many insurance firms typically neglect to modernise this process.