In this research paper, six insurance providers share insights into how they are using automation in their operations, and their thoughts on how the technology can create the most value across their organisations.
Hear from Howden Group, Allstate, iptiQ, Cover Genius, Aviva and AIA on topics such as:
• How does automation benefit the insurer, customer and colleagues?
• What is required for the benefits to be realised – in terms of both technology and organisational/cultural/strategic considerations?
• How will skills, recruitment and training needs evolve as automation takes a larger share of tasks?
• How to successfully blend a digital workforce with humans?
• What does best practice look like?
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