The claims process: Together again

Insurers exist to pay claims – at least that is what they tell the world. It does seem strange then that they have allowed their relationship with loss adjusters to become rather fractured over the years. But, is that rift healing as adjusters reconcile themselves to a more polarised approach to claims handing with high-volume low-value claims at one end and high-value complex ones at the other?

Download Post’s article to find out more.

Topics covered:
• Outsourcing option.
• Coping with surge.
• Sophisticated skills.
• Taking responsibility.
• An assessor’s view.