Video: All rise for Aviva's claims mock trial

In September, Aviva hosted its first mock trial for staff, brokers and clients to watch a claim case scenario in court. We had professional barristers and solicitors join us from 12KBW and BLM to question our claimant, defendant and witnesses.

The event was a great demonstration to the attendees of how what they do within their role, can affect the outcome of a claim in court.

This video provides insights into how risk and claims professionals can prepare appropriately before a claim arises and the importance of record keeping in the case of a claim.