Becoming strategic with intelligent automation: What a difference a crisis makes

For those automating work and augmenting knowledge tasks, the Covid-19 crisis presented a big question: go big, or hunker down? As part of an ongoing research program on intelligent automation at Knowledge Capital Partners (KCP), in association with Blue Prism, we wanted to understand how this choice played out.

In the first paper of our series, you’ll find out about:
• Leading businesses responses to the Covid-19 pandemic.
• The unexploited ROI of robotic process automation and intelligent automation.
• The organisational and managerial challenges in scaling intelligent automation.
• Why businesses need to be more imaginative with digital transformation.
• 'Total value of ownership' – a new framework for business to understand the value of intelligent automation.
• Why Blue Prism's digital workforce is a strategic weapon for enterprises.