Video: Expertise from A-Z with Sarah Mallaby

As regulation of claims management companies is relinquished by Government and handed to the Financial Conduct Authority, what lies ahead for insurance companies?

In this video, Allianz head of technical claims Sarah Mallaby talks to Post director of content Jonathan Swift and gives her thoughts on whether the Jackson reforms were a success or not; what the changes in the threshold for personal injury claims might mean; and why Allianz is not a soft touch when it comes to spurious and fraudulent claims.